The Port Authority of Jamaica and the Global Services Association of Jamaica (GSAJ), representing the business process outsourcing (BPO) sector, have been lauded for their rapid recovery efforts and resilience following the recent passage of Hurricane Melissa, which struck the island early last week.
Gloria Henry, vice-president of the Port Authority with responsibility for Portmore and BPO operations, said the organisation’s focus on preparedness and continuity paid off as teams acted swiftly to safeguard infrastructure and operations at the Montego Bay Free Zone.
“We were as prepared as we could be for this hurricane, bearing in mind that we only had a playbook of a Category-5 hurricane to guide us,” Henry told The Gleaner during a tour of the facility on Saturday.
