Barbados is undergoing a major shift in how public services are delivered, with a focus on making them more accessible, efficient, and citizen-driven. This is according to Mark Boyce, Chief Executive Officer of GovTech Barbados, who says this digital transformation is a part of the government’s broader goal to enhance the way it interacts with and serves its citizens. GovTech Barbados, the government agency responsible for spearheading the country’s digital evolution, is tasked with modernising public services through the use of advanced technology and data-driven processes. Their mission is to ensure that government operations are streamlined, secure, and designed with the needs of citizens at the forefront.